Return Policy

In the rare case you purchased an item that was not to your liking, we will happily take it back (in original condition with tags included) for store credit or exchange within five days of receiving your order. We do not offer refunds. 

**All international orders are final sale.**

To request a return label, please email your sales rep directly or send a general request to sales@magnoliapearl.com. Upon receipt of your return, your account will automatically be credited. In order to access your credit, contact your representative directly before placing your next order. 

Both the clients and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. Any money that has been paid to us which constitutes payment in respect of the provision of an UNUSED PRODUCT, will be exchanged in the form of a Magnolia Pearl store credit only within five days of order receipt. By engaging in any transaction with Magnolia Pearl LLC, you agree to this Refund/Exchange Policy.

A Magnolia Pearl Collection Box is an assortment of clothing personalized by your MP Maestro. It is shipped to your home for free to preview before purchasing.

At the frequency of your choosing, you will receive a mix of brand-new release items and rare, older pieces selected by your MP Maestro with your particular style in mind.

Collection Boxes will contain anywhere from 3 to 10 individual pieces.

The service itself and shipping (both ways) are completely free. Your first box is sent once a valid method of payment is approved. After that, you are only charged for the pieces you fall in love with and purchase. All other items can be returned with the prepaid
UPS return label included in the box.

You have three business days to decide on your purchase items. Any pieces you opt not to keep shall be returned within three business days of receipt in the original shipping box with a prepaid return label included - only then will your total be finalized to process payment.

Unfortunately, due to taxation and duties, we cannot offer our Collection Box service outside of the USA. International MP collectors are encouraged to contact an MP Maestro for a personalized shopping experience!

Do you have an MP Maestro?

Maestro = an artisan who embodies the mastery of their craft.
Magnolia Pearl Maestros are conductors of personal relationship synched with style - trained ears and sharp eyes with beating hearts who understand the vitality of artful expression through clothing. They are collaborators in your vision and confidantes in your evolution.

If you would like to begin a relationship with an MP Maestro, at whatever level of interaction you prefer,
please reach out here. We would be honored to help you tell your story.

Search